Resources

We have lots information to help you to enjoy your tenancy.

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Leaflets

Gas Safety Clear Print
Gas Safety Clear Print Large
Gas Safety Checks A5 Leaflet
Aids And Adaptations Clear Print
Aids And Adaptations Clear Print Large
Anti Social Behaviour Clear Print
ASB Clear Print Large
ASB A5 Leaflet
Apply For A Home Clear Print
Apply For A Home Clear Print Large
Asbestos Clear Print
Asbestos Clear Print Large
Community Funding Clear Print
Community Funding Clear Print Large
Compliments And Complaints Clear Print
Compliments And Complaints Clear Print Large
Giving Us Feedback A5 Leaflet
PHG Damp And Mould Clear Print
Damp And Mould Clear Print Large
Electrical Safety Clear Print
Electrical Safety Clear Print Large Print
Get Involved Clear Print
Get Involved Clear Print Large
Get Involved A5 Leaflet
Hate Crime Clear Print
Hate Crime Clear Print Large
Independent Living Clear Print
Independent Living Clear Print Large
Independent Living Current Tenants Clear Print Large
Legionella And Water Safety Clear Print
Legionella And Water Safety Clear Print Large
Moving Home Clear Print
Moving Home Clear Print Large
Paying Your Rent Clear Print
Paying Your Rent Clear Print Large
Safeguarding Clear Print
Safeguarding Clear Print Large
Safety In Communal Areas Clear Print
Safeguarding Clear Print Large
Safety In Communal Areas Clear Print
Safety In Communal Areas Clear Print Large
Smoke Alarms Clear Print
Smoke Alarms Clear Print Large
Improving Your Home Clear Print
Improving Your Home Clear Print Large
Shared Ownership Internal Repairs
Life And Progress Tenant Wellbeing Service Leaflet
Age Concerns Little Book Of Scams
Fire Door Flyer
Your Area Leaflet PDF
Thermostatic Radio Valve (TRV) Guide FINAL

Publications

StreetTalk tenant eshot
Your tenant newsletter and Annual Review

Explainer videos

Damp and mould
How to check your smoke and carbon monoxide alarms
How to report anti social behaviour
How to apply for a home
How to get involved
How we keep you safe in your home
Safeguarding
Sign up for your tenant account
Welcome to your home
How to pay your rent
How to report a repair
How to make a complaint or compliment
Safeguarding | animated explainer
Tenant Satisfaction Measures surveys

DIY troubleshooting videos

How to test your smoke and carbon monoxide alarm
DIY 'how to' - Gas Pressure
DIY 'how to' - Stop Tap
DIY 'how to' - Electrics
DIY 'how to' - Filling Wall
DIY 'how to' - Kitchen Cupboard
DIY 'how to' - Internal door
DIY 'How to' - Gas
DIY 'how to' - Unblocking Kitchen Sink
DIY 'how to' - Bleed Radiator
DIY 'how to' - Cupboard Handle
How to protect your home this winter - Frozen pipes
How to protect your home this winter - Burst pipes
What to do in a gas emergency
What to do if your sink or pipe is blocked
How to turn off your water supply
How to unblock a toilet
What to do if your radiators aren't heating up
How to switch off the electrics in an emergency