Wellbeing and support

Free, confidential and independent mental health and wellbeing support with money, practical and relationship issues.

Your wellbeing and mental health are a priority to us, and we are keen to ensure that our tenants have somewhere to turn when times are tough.

We have partnered with Life & Progress, an independent mental health and wellbeing provider, to launch a free, confidential and independent mental health and wellbeing service.

You can access practical information, resources, and counselling to help you balance your work, family and personal life.

There is no limit to the number of issues you can gain support on and no cost to use the service.

Access free support

The service can offer support to help you cope successfully with life events, helping you stay happy, healthy and fully focused on life and work.

Issues covered

You can get support and information on a wide range of work, family and personal issues, including but not limited to:

  • Health and wellbeing information
  • Tackling stress and anxiety
  • Relationships
  • Family matters
  • Managing debt
  • Workplace issues
  • Your rights as a consumer.

Accessing the service

         Username: progressgroup 

         Password: tenant 

A trained advisor will talk through what is happening and help you to decide on your next steps.

Sometimes this may be more specialist support, access to an expert, or counselling, and your advisor can help organise this for you.

MyMindPal (MMP), your mental fitness app, will help you handle life’s daily challenges, providing a safe space when life gets on top of you.

If you are using an Android device, open the 'Play Store' app and search for 'mymindpal'.

If you are using an iPhone, go to the 'App Store' and search for 'mymindpal'. Once you have found the MMP App, install and then open it, then simply click the 'Get Started' button.

Your app access code is PHG22LP

This will be required when registering.

  • This service is run independently by Life & Progress and is available 24 hours a day, 365 days a year. You don’t have to give any personal details, and we will not know that you have used the service, or what for
  • For more information on the type of support on offer, download here: Examples of support on offer
  • To learn more about how to access this support, download the leaflet in the downloads below

Downloads

Life & Progress tenant wellbeing service [PDF]

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