Brighter Futures

Please apply by Wednesday, 26 March at https://corporate.progressgroup.org.uk/work-for-us/

You can also contact our Progress Futures Team at futures@progressgroup.org.uk or 0333 320 4555 / 07976 812535 to apply.

Your role as Technical Services Assistant:

Are you ready to embark on a journey towards a brighter future? Do you live in a Progress Housing Group property? We are thrilled to offer this exciting opportunity, specifically for tenants of Progress Housing Group or their household members, who are seeking to gain valuable workplace experience and kickstart their career within IT and social housing.

We are currently looking for a passionate individual to join our Technical Services Team. The Technical Services Assistant will provide support to the IT service desk so that our colleagues can accomplish business tasks working at home, in the office and remotely across the UK.

This role is a Brighter Futures role. Brighter Futures is a fully funded initiative through Progress Housing Group’s Community Investment Fund which is designed to help tenants, and those living in a Progress Group property, to gain valuable work experience and skills to improve their long-term employment prospects.

The Brighter Futures roles are designed to provide up to 6 months of paid work experience, with a commitment of 25 hours per week paid at the Voluntary Living Wage.

What you will bring:

An interest in starting or restarting a career within Information Technology

• Experience dealing with customers and colleagues in a professional, customer focused manner on the phone and in writing
• Excellent verbal and written communication skills
• A friendly and positive attitude
• Keen attention to detail

What we offer:

• A competitive salary of Voluntary Living Wage in recognition of your skill and dedication
• A 6-month fixed term contract with 25 hours per week to provide stability and security
• A role within an established organisation celebrating 30 years of community building.

This is your chance to gain hands-on experience within an IT role in social housing and make a real impact. If you live in a Progress Housing Group property and are ready to take the first step towards a brighter future, please apply online today!