Save money with the Housing Perks app on your phone

As part of our commitment to support our tenants through the cost of living, we have teamed up with Housing Perks to provide an exclusive discount app.

The Housing Perks app offers discounts at over 100 supermarkets, high street shops and online, helping save money on essentials such as:

• Groceries
• Fuel 
• Clothing 
• Home furnishings & DIY 
• Family days out

Discounts of up to 20% are available at retailers like ASDA, B&M, Sainsbury's, Morrisons, Primark, Argos and TK Maxx.

Housing Perks is easy to use with a list of retailers, and you can filter by supermarket, fashion, food and drink, home and so on. Discounts are offered on e-gift cards – you use the e-gift cards to buy your goods or services.  For example, TK Maxx offers 9% off e-gift cards, meaning you can buy a £100 gift card for £91.

Each retailer has conditions for the e-gift card, including whether it can be used online or in-store only, or both. Some may have limits on the value of the e-gift card.  Just click on the retailer to find out more and the Information tab will provide details on conditions of use.

Elaine Birtwistle, Tenancy Sustainability Manager at Progress Housing Group, said: “We understand how challenging it can be budgeting and managing household bills, so we have been looking at ways to support our tenants.

“We are pleased to be able to offer these discounts to both our tenants and colleagues, helping them to save money on everyday essentials and big one-off costs.

“We are looking forward to people using this app – please go and see how much you can save.”

Alastair Clegg, Director of Housing Perks, said: “We’re delighted to launch this partnership with Progress Housing Group and help support its tenants and colleagues with the cost of living, making their money go further.”

To find out how the app works, watch this video:  Housing Perks App - YouTube

Please note that tenants must input their tenancy reference number to sign up. This can be found on the rent review letters that we sent out in the post recently.

If you cannot find it, please use the live chat on our website to speak to a member of our Customer Contact Centre. If you have any further questions, you can contact us via other means here: Get in touch | Progress Housing Group (progressgroup.org.uk)

How to install the app

Search for Housing Perks on your Apple or Google app store. Install the app and type in your tenancy reference number to sign up.

For Housing Perks’ Terms and Conditions, visit: https://www.yourhousingperks.com/terms-conditions 

Data Protection/Cyber Security

Information about data protection and cyber security can be found in Housing Perks’ privacy policy. Link here

Frequently asked questions

What happens if you buy a voucher but go to your chosen store and don't spend it all? Do the vouchers remain?

Treat vouchers like cash. Vouchers can be used as full or partial payment so you won't lose any money if you don't spend it all at once.

Is there a time limit/expiration date for vouchers?

Vouchers typically have a two-year expiry date. Check the expiry date on the voucher as it might be different.

Can you get your money back if you change your mind?

If you've purchased a voucher but changed your mind, make sure not to tap "View". Vouchers that haven't been viewed can be cancelled.

What if you return goods paid for with a voucher? How do you get your money back?

If you paid with a voucher and received a refund, retailers will typically refund the amount back to the voucher.

What happens if a store refuses my voucher?

In the unlikely event of a store refusing a voucher, contact the retailer's customer service to understand why. If you fail that, contact Housing Perks support, who can guide you.

Can someone use the app online (on a laptop or PC) if they don’t have a smartphone?

Vouchers can only be purchased on a smartphone or tablet/iPad. However, they can be opened, used, and printed on any device with a web browser or printer.

What happens if I lose my phone with the voucher stored on it?

Contact Housing Perks Support at support@yourhousingperks.com. There is a "lost device" process that you can go through to recover your vouchers.