Rachael's Story
Rachael is a mother of three, and has been a tenant for 20 years.
When Rachael and Simon’s youngest child was diagnosed with leukaemia, the family needed support from us to move to a larger property to accommodate a hospital bed and storage for medication.
The appointment of a dedicated liaison officer for the family, and a multi-team approach to looking at all the housing options, led to Rachael and her family successfully moving to an appropriate property.
