We fit smoke alarms on every level in your home, and you can usually find them on the ceiling of your hallway and landing.
All smoke alarms have a large ‘press here to test’ button. If we have recently fitted a smoke alarm in your home, you will find a tester switch on the wall at a convenient height.
If you have an older smoke alarm, you will find the tester button on the alarm itself. You may need a broom handle or walking stick to press the test button. You may also need to hold the test button for 10 seconds. When you press the tester button or switch, all smoke alarms in your home will sound. If your alarm does not sound when you test it, or it keeps beeping and stopping, please tell us immediately by calling 0333 320 4555 or get in touch by live chat.