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Meet your Customer Voice Team

Our friendly and dedicated team works together with our tenants to shape our services and improve our communities.

We are here to make sure your voice is at the heart of everything we do and that you can influence, improve our services and drive our decision-making.

We support the organisation in improving relationships with tenants and promote a diverse and inclusive range of engagement methods, ensuring tenants are placed before the process.

We work across the UK to create opportunities for you to get involved in lots of different ways. We can also help with advice on funding, volunteering, engaging with your community and supporting ideas on how you would like to improve your community.

You can contact your Customer Voice Team by email community@progressgroup.org.uk or 01772 450669

Diane Nash

Customer Voice Manager

Samantha Beattie

Customer Voice Officer

Natalie Waring

Customer Voice Officer

Danni Shaw

Customer Voice Activities Coordinator

Clare Watson

Customer Voice Activities Co-ordinator

Michael Bhatti

Customer Voice Apprentice