If your enquiry is not urgent or an emergency, the quickest and most convenient way to get in touch is online:

  • Log in to your online tenant account – sign up or log in here.

  • Send us an email

  • Live chat - If the live chat window is open (bottom right), our friendly team is available to help you quickly get an answer, whether it is about your housing application, your home, your finances or anything else. 

 

Emergency repairs

If there's a danger to life or property, call our emergency phone line 0333 320 4555. It's available 24/7.

Report or check the status of a repair

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Pay rent or check rent balance

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In an emergency

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Visit us or write to us

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Make a complaint or compliment

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Media enquiries

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Make a subject access request

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