Help during the cold weather
Find out what to do if your heating isn't working or your pipes are frozen.
Check out our tips on keeping you and your home warm during this cold period.
Visit our cost of living hub where you will find advice and tips to make your income go further, as well as information on what to do if you find yourself in debt or falling behind with your rent.
Read your Tenant Annual Review
Each year, we produce a report for tenants detailing how we have performed in various areas, from repairs to antisocial behaviour.
We involve tenants in shaping the content and format of the report and how performance information is presented and shared.
Manage your tenancy
If you already rent with us, head this way for help with everything from repairs to rent to moving on.
Help us to make a difference to you and your community
Are you passionate about making a difference in your community? Do you want to get involved and help us to shape progress?
We want to hear from you!
Tenant Satisfaction Measures (TSM) survey
We are currently contacting a random selection of our tenants to take part in our Tenant Satisfaction Measures (TSM) survey. Acuity Research & Practice Limited are helping us collect all the survey information, and they may contact you by phone, email or text. It is your chance to let us know what you think about the delivery of our services and how we support you as a landlord!
We can also help with
Upcoming events
Have your say | latest consultations
Sign up for your tenant email newsletter
Subscribe to your tenant newsletter and keep up to date with the latest news about your home, community and other services.
Progress in numbers
176
new-build homes
£7m
invested to make sure our homes are safe
7,000
people supported by Key Unlocking Futures
4,234
supported living properties across the UK
£276,535
invested in community projects
Accreditations